Postmobile releases enhanced self-care platform to support easy-to-use prepaid mobile phone services through Ireland’s largest retail network.
The Netherlands and Dublin, July 21, 2017. ASPIDER-NGI, a leading provider of MVNE, IoT, eSIM and content solutions, announced advanced self-care functions for Postmobile. Postmobile delivers low-cost, easy-to-use prepaid mobile phone services and is available through An Post, Ireland’s largest retail network.
Easier to Use
The new self-care application provides features making Postmobile even easier to use. Therefore Postmobile customers can now do top-ups without registering, change price plans, or get access to detailed call history, right from the app. These functions are all designed to give simple-to-use, reliable service and great value from a brand people know they can trust.
Michael Ahern, Postmobile Manager commented “Our Self-care was certainly overdue a makeover to enhance our customer experience. Early discussions with Sally [Rutter] and Rene [Elstrodt] in ASPIDER-NGI quickly reassured us that our expectations would be met and exceeded. As well as a complete new look, our requirements included additional functionality such as changing plans and purchasing Add-Ons which were all catered for without issue, along with practical feedback and suggestions. ASPIDER-NGI requirements were very clear in relation to self-care artwork specifications and templates, so the result ensured efficient delivery and minimizing any delays.”
Innovation in Thinking
“Postmobile has a great focus on simplicity and transparency.” said Sally Rutter at ASPIDER-NGI. “They are continually pushing to improve the customer experience thru innovation in technologies and in thinking.”
“From initiation to launch took under 3 months.” continued Michael Ahern. “From a customer viewpoint it was a low stress, issue free project delivered with the utmost attention and professionalism. We are extremely pleased with the final product. We look forward to telling and showing, our customers about it!” For more, visit https://postmobile.ie.